The best practice for collecting copay, coinsurance, and deductible amounts from patients is by collecting at the time services are rendered. It seems that a great majority of patients like the convenience of paying by card rather than by a check or cash. We can help streamline your process of collecting patient payments by helping you get set up to receive card payments through an encrypted HIPAA compliant website.
Statements sent in the mail are rarely paid and we encourage all of our providers to collect patient portions at the time of service. For an additional cost to providers and under special arrangements we do on occasion send patient statements.